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Products and inventory management
How can you create, edit, delete, manage products and check inventory
How can I export my current stock?
What to do in the event of damage?
What types of damage can occur and what is the process for compensation in different cases?
How do online shops find out that new products have been added to the catalogue?
How can I exchange the product for the customer (e.g. because of a size problem)?
The stock is not synchronised in my online store. What could be the problem?
Which day of the week is the best day to restock?
What barcode format can your system read?
For products coming from abroad (product import), is it possible to direct the goods to Webshippy's warehouse?
Where do product descriptions and images come from?
How can I delete a product selected from the Marketplace catalogue from My Products?
As a supplier, how much margin should I allow on products?
What can I do if there is a small margin on the product?
As a supplier, do you have to pay a fee for storing products?
Are marketing materials available for the products or does the webshop have to do that?
When will my products appear in the catalogue?
What is the wholesale price?
What does the catalogue price mean on the product data sheet?
What is the guarantee that if you build a webshop for a range of products, there will be a continuous supply and no stock shortage?
Some products are in low stock. Why is this?
Can I see the exact stocks of products in the system?
Can I only add products selected from the catalogue to my product list and upload them to my online store one by one?
What category are the products uploaded to my online shop?
Can I edit the product descriptions?
How long does it take to receive products in the warehouse?
What happens if a product is not accepted by the customer?
How long does it take to issue an receipt?
How should I prepare my products to work with Webshippy?
How will I know when the receipt has been received?