Webshippy

Here we help you to get started with the most innovative outsourced logistics service complemented by an online wholesale marketplace.

Welcome on board! What are the first steps?

When can you send in or deliver your products? When are they processed?

Contact Details and Opening Hours of The Webshippy Fulfilment Centre

Using the Customer Service Ticketing System

Using the customer service portal

You can find help on how to sign a contract and adopt our electronic GTC here.

How can I sign a contract to become a Webshippy partner?

How can you get your orders to your customers?

Delivery options at Webshippy

Easybox parcel delivery - exclusively for eMAG Marketplace partners

Useful to help you decide if we can handle your products based on their size and weight.

Appropriate parcel sizes for delivery and storage

Useful information about sending parcels abroad

Help with determining the delivery charges to customers

How to set delivery charges in your online shop

Webshippy Guarantee

What data can you export or import via the Webshippy admin interface

Export-import options in Webshippy

Step-by-step guide on what to do if your online store has a new operator

Will your online store have a new owner?

Useful informations about Webshippy: services, fees, working hours, etc. 

General information

How can you register with Webshippy?

Add Packeta shipping to your online store

When will I receive my collected refunds?

Do I need to integrate some kind of biller with Webshippy?

Do I need a business to sell products online?

If I have signed the contract, connected my store to Webshippy, all I have to do is select the products I want to sell from the Marketplace product catalogue and upload them to my store?

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Find answers and get help from Intercom Support and Community Experts

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