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Using the customer service portal
Using the customer service portal

Using the Customer Service Ticketing System

Zoltán Molnár avatar
Written by Zoltán Molnár
Updated over a week ago

Webshippy uses a Customer Service Ticket System to provide a smooth customer service. Customers can use it to report comments, problems, requests or ask questions.

To use the ticketing system, you need to register, which is done automatically after the contract is signed. This means that our customers do not need to register manually!

As a first step - after signing the contract - you need to set up your access password for the ticketing system interface on the page below:

You can register your customer service ticket after logging in.

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