Once you start selling dropshipping products, you will find new incoming orders on the Order Management / Orders page, but the status of those orders will be Pending until you have received the corresponding product. A yellow message at the top of the page will warn you of this.

2. A yellow warning bar at the top of the order list indicates that product procurement is required to fulfill the order. Click on the Purchase Products button.

IMPORTANT!!! You have 24 hours to purchase the products, until then the system guarantees that the stock of the products you sell will remain reserved and cannot be sold by anyone else. Once the 24 hours have elapsed, the reservation will be released and it is possible that by the time you are ready to purchase the products, the stock will no longer be available.

3. You have been taken to the Marketplace's "Product Purchasing" page, where you can select which products you would like to purchase from suppliers for each order. After clicking on the Purchase button, you can check the details of your purchase in the summary interface. By clicking on Continue to payment, you will be redirected to the SimplePay page where you can finalise the purchase process by paying by credit card.

4. Important!!! After purchasing the required products, please make sure that you have a "Can be packed' status of the order concerned, because without this we will not start processing your orders.

This can be done manually by clicking on the 'Packable' status of the orders in the Multiple Orders menu. During your first few orders, we recommend that you make sure to manually check them and review the order details in our system to ensure your customers are getting what they asked for. Later on, you can set 'Order Processing Mode' to 'Automatic' so that all your orders will automatically have a 'Packable' status, so you don't have to manually approve them one by one.

5. You can find completed supplier transactions and supplier invoices on the "Transactions" page of the Marketplace. You can download the invoices in PDF format by clicking on the invoice number.

Most suppliers use automated invoicing, but there are some companies that choose manual invoicing. In this case, they have 5 working days to upload the proof of purchase to the platform and will be notified via email.