To become an external off-the-shelf premium supplier, you can establish a feed link between your own inventory management system and our software instead of an API link. (For details on the API link, please see API documentation)
Before we go into more detail about the feed, please review the questions in the list below, as this information will be needed by our IT team for further configuration.
What is the access link?
What is required to access the content (is there authorization)? If there is authorization, what is the user, password, token and how often does the ID expire?
Which field identifies the product (SKU)?
Which field identifies the stock level?
How often is the feed content typically updated?
Significant information about the feed
Through the feed you will only be able to regularly update external stock information, you will not be able to synchronize other data (e.g. product information, images, order data, etc.) into our system through this channel.
It is important to note that we can only process XML feeds, we cannot adapt to CSV or other formats.
The two pieces of data we need for the stock update are SKU (item number) and stock (stock quantity). These fields can of course be displayed in the feed with other names, we can adapt them, but in any case separate agreement is required.
If the same SKU appears in the feed more than once, the value associated with the last SKU will be transferred to our system.
It is very important that you follow the structure of the following link in your feed structure, otherwise we will not be able to process the data: External Inventory Feed Documentation
Normal operation is to retrieve and update data from the connected feed twice daily, at 7am and 5pm. If you have a different update time, please let our colleagues know and we will take this into account when setting the update parameters.
If you send a value of 0 for a particular product, our software will keep the product in the catalogue for 7 days, giving you a period of time in case of stock shortages. At this point, the product data page will show 0 for the external stock value with the note: "this product is currently unavailable due to temporary stock shortage".
If the stock level remains positive after 7 days, the system will automatically deactivate the product from the catalogue.
In all cases, make sure that you always send us accurate, up-to-date stock values and that if a product is out of stock, it is always set to 0.
If a product will no longer be available in your inventory, or you want to de-list (inactivate) it from your product catalog for some reason, you should also proceed by sending us a value of 0 for that product. This will result in the product being out of stock and unavailable in the catalogue for resellers after 7 days
To fully serve online retailers, our system reduces incoming stock values by 5bps. This is necessary so that if products are sold on other channels between the twice daily stock sync, there is no possibility of not being able to serve the selling webshop. Please take this into account when stocking products.
!!! It is important that you inform your contact person if you expand the range of products you upload in the future, as additional settings are required in Webshippy's system to display the stock information of new products!!!
Availability of the completed feed is expected to your contact email address.