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How can I turn off automatic number generation for an order?
How can I turn off automatic number generation for an order?
Ferenc Horvath avatar
Written by Ferenc Horvath
Updated over a week ago

If your billing software is set up in Webshippy, the invoice will be issued automatically as soon as a package is closed.

Important!!! If no invoice has been uploaded with the order, an error message will be displayed next to the order ID and the package will not be assembled until you upload the invoice or turn off invoice generation for that package.

You can turn off automatic invoice generation for any order as long as that order is in "Packed", "Stopped" or "Stalled" status.

To turn off automatic invoicing, click on "Order Management" - "Orders", then click on the order ID for which you want to turn off invoicing.
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You can turn off invoice generation by clicking on the "Edit" button at the bottom of the order details page, under the Services section. In this case, change the "Invoice generation at package close" option to "No"

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