You can check our services and all incurred charges at any time, even categorized by orders, by clicking on “Finances" - "Service fees” in our system.
These service charges appear by the same names on the invoices as well. In order for you to be able to follow these items easily, we have collected them:
Charges related to order shipment:
Shipping fee (Shipping company): shipping fee of the package
(COD fee): C.O.D. handling fee
(COD Transfer fee): transaction fee of credit card payment for C.O.D.
(Exchange fee): service fee of an exchange package (only with GLS)
(AOS): Address Only service – service fee of “Hand to hand” delivery
Service charges of Webshippy:
Handling fee: fee for order handling
Picking fee: surcharge for handling orders containing more than 3 items
Packaging fee: charge of packaging material
Invoice print fee: charge of printing an invoice
Attachment print fee: cost of printing an attachment document
Refused handling fee: handling fee of packages not collected
Returned package: handling fee of a returned package
Priority transfer: priority transfer charge
Package recall after packing: charge of the recall of a completed, packed order
Multiple box handling fee: surcharge of handling orders containing multiple boxes
Storage fee: standby fee
Order note monitoring fee: charge of monitoring comments on orders
Serial number recording: charge of recording serial numbers
Extended handling hours: charge of extended handling hours
SOS Handling fee: charge of priority order processing
Product labeling: charge of relabeling
Product shipment: delivery of goods, packaging of goods for dispatch
Dropshipping commission: commission on products sold at the Marketplace