The following is a summary of what to do if there is a change in the legal form or details of the business operating an online shop.
If the change only affects the company's details (e.g. only the address of the registered office, company name, last 3 digits of the tax number, bank account number, etc.), but the company form remains unchanged, the company representative should inform the Webshippy contact person of this change by official letter, customer service ticket or e-mail, who will arrange for the data changes to be recorded. In this case, no contract will be modified. We will update the company details in Webshippy's system.
At the same time, it is perfectly realistic when the business behind an online store "outgrows" its previous corporate form and the sole entrepreneur, for example, wishes to continue operating the online store as a limited liability company. In the case of a change of company form, regardless of whether the same person is behind the webshop, it should be considered as if the webshop were taken over by a new owner. A new contract will have to be concluded with the new owner, effectively starting a new partnership. The process also needs to be completely restarted in terms of registration and discounts (package management fee).
Tasks and steps in case of a change of company form
Please first inform your Webshippy contact about the expected changes, then re-register with Webshippy and go through the same process you went through when you started:
enter your company details, accept the T&C, Privacy Policy and submit the necessary documents,
connect your webshop (but don't give the API code to the systems yet, or have the connection active yet, so that orders don't arrive to the new account),
connect your online billing system as well, if you want to do your billing through Webshippy,
if you are selling your own products in your webshop, import them from your webshop or create the products in your new account as well,
if you also have Webshippy catalogue products in your inventory, select them from your new account and add (sync) them to your Product List,
if you have stock in your warehouse, in your old account (logged in as old company) record a shipment with all the products you have and the total quantities (in the comment box, enter "due to company change") - i.e. the recorded shipment will include the total stock quantities of the old company,
and in your new account (logged in as the new company), record a goods delivery with the same products and quantities,
on the day of the switchover, change the API code in the systems (so that the webshop connected to your new account has the valid API code) so that your webshop is already connected to your new Webshippy account, or if you are selling catalogue products, make the purchase in your new account from the switchover.
If you have stock of your products in our warehouse, we will actually pick your products based on the above, perform a physical inventory, and create a clean situation for your new business startup. It is important that you specify the total quantity when recording the delivery of the goods, otherwise the missing items will still show up in the old company's stock, with all the consequences that entails (e.g. stand-by fees).
What happens to your old account?
The change of company means the activation of the new company and the liquidation of the old business. This means that we can only transfer the products to the new company if there are no uncleared services or invoices at the old company. Our colleagues will contact you and inform you about the result of the liquidation and the amount to be transferred.
If you (also) sell Marketplace catalogue products in your webshop
If you have catalogue products in your webshop assortment, you will need to select them again in your new account, add them to your Product List again (Sync). Then, to ensure that the stock information is still accurate in your webshop, click on "Import Products" (under Product Management - Products)
If you have any questions about the above, please feel free to contact us!